Case Study – How we helped Mr Jones with his Council Tax

By | November 2, 2016

Council Tax HMO signWe were approached by Mr Jones after he saw details of our service and thought that he might benefit from our expert Council Tax assistance.

Mr Jones had rented a room in a property whilst he worked away from home and was having trouble with his the local authority and the amount of Council Tax which was being charged.

Renting a room from a landlord

Mr Jones had moved in to a property where he rented a room from the owner, who also lived in the house. The owner of the property duly contacted the Local Authority and advised them that Mr Jones was resident.

The Local Authority amended the Council Tax charge due on the property and removed the owners 25% Single Person Discount. To make up for the loss of this Council Tax reduction Mr Jones agreed to pay the owner the equivalent amount.

What we were able to do

After Mr Jones contacted us we were able to establish that he was, in fact, only living at the property from Monday to Friday as he worked nearby and he had a family home some distance away where he lived the rest of the time.

We helped Mr Jones by issuing him with a letter laying out the situation and advising him that in our opinion, under Council Tax legislation, he was not resident at the property and therefore should not be counted as such when the Council Tax was being calculated.

How we helped Mr Jones (and his landlord)

Our intervention meant that the owner was still entitled to his 25% Single Person Discount and Mr Jones no longer had to pay the extra amount to the owner. This saved them both approximately £250 per year.


After my initial contact with my local authority I was left confused about my council tax situation, I felt I’d been led to some degree due to a lack of clear understanding of the legislation in place. LGFA92 were able to provide clear and informed advice which has since proved invaluable in dealing with my local authority.

Advice & Assistance from LGFA92

Good quality help with your Council Tax dispute can be hard to come across – there’s a lack of independent, expert, places where you can get the help you need however LGFA92 are here to change that. See how we can help today

Contact us today. Email us at [email protected], Call our Council Tax helpline on 0191 6451118.

This article is solely the view of LGFA92, the Council Tax experts, based on our interpretation of legislation. Your local authority is free to dispute this view. A binding decision may require the intervention of a valuation tribunal.